QDS provides a one-stop service for all dental equipment installation, maintenance, repair and servicing
Experience and Invaluable Service
With our experienced staff and dedicated approach to customer service we are able to provide your practice with a cost-effective high-quality service for the installation, maintenance, servicing and repair of all of your dental equipment, tailored to your specific needs.
Extensive Knowledge
We are authorised installers and repairers for leading dental equipment manufacturers and provide a complete service in:
- Dental chair packages including Chair, Delivery and Light for A-dec, William Green, Stern Weber and Belmont equipment
- Suction systems and compressors from Cattani, Durr and Siemens
- Intra-oral x-rays including Kodak/Carestream, Belmont, Gendex, Acteon and Dentsply Sirona
- Extra-oral x-rays machines including Carestream, Acteon and X-Mind Unity
- Portable dental equipment including ultrasonic cleaners, x-ray viewers, x-ray processors, amalgamators, hand piece cleaners
- Sterilisers covering W&H Lisa
- Hand pieces including NSK and W&H
- Laboratory equipment
We also provide breakdown, calibration and validation of Dental Sterilisers to both AS4185 and AS4187 standards.
Minimisation of Disruption
We have established a dedicated workshop repair service for hand pieces and sterilising to ensure high quality repairs and reduce turnaround time to minimise the need for spare or back-up pieces.
Loan units can be provided where work needs to be completed in our workshop.
Our knowledge and experience are invaluable in getting the work completed efficiently and to demanding standards. For Dental Practices, this experience and knowledge means:
- Faster fault diagnosis and rectification
- Servicing to manufacturer and Queensland and Australian regulatory standards, avoiding:
- costly over-servicing
- failures from under-servicing
- Knowledge and expertise on an extensive range of dental equipment
QDS maximises surgery availability while minimising service and maintenance costs
QDS aims to ensure the highest quality servicing in a cost-effective manner to minimise surgery downtime and maximise patient care.
Factors key to our approach are that we:
- Eliminate preventable breakdowns through quality manufacturer-backed servicing
- Strive for Fixed-first-time breakdown repairs
- Offer a QDS Dental Assist phone line, providing over-the-phone support for efficient resolution of issues, where possible
- Offer out-of-hours servicing where required to minimise surgery downtime
Available Services
- Dental Equipment Installation and Commissioning
- Servicing and Testing
- Programmed Maintenance
- On-Demand Repairs and Warranty Replacements
- De-commissioning
- Technical Advice and Training
- Maintenance of Equipment History