Unmatched Quality, Proven Reliability
At Queensland Dental Services (QDS), we pride ourselves on delivering consistent, high-quality service underpinned by ISO 9001 certified management systems. With over a decade of industry leadership, our team of experienced and manufacturer-certified technicians is committed to ensuring your dental equipment operates at peak performance.
We offer expert technical advice and comprehensive support tailored to the specific needs of dental practices across Queensland and Northern New South Wales — from city clinics to remote regional centres.
Every service or repair we perform is backed by a 30-day workmanship warranty, giving our clients confidence in our commitment to quality and accountability.
Available Services
- Dental Equipment Installation and Commissioning
- Servicing and Testing
- Programmed Maintenance
- On-Demand Repairs and Warranty Replacements
- De-commissioning
- Technical Advice and Training
- Maintenance of Equipment History
Service Designed for Dental Environments
We understand the demands of running a dental practice and have developed a flexible, cost-effective servicing model that reduces downtime and maximises surgery availability — without compromising on care standards.
Here’s how we deliver value:
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After-Hours Availability at No Extra Cost
Prevent disruption to patient care with scheduled servicing during evenings, weekends, public holidays, or clinic closure periods. -
Transparent, All-Inclusive Quotes
Our fixed-fee service pricing — inclusive of travel and technician time — simplifies budgeting and reduces administrative burden. -
Direct Access to Expert Technicians
Clients deal directly with senior biomedical technicians who collectively bring over 80 years of experience, ensuring accurate advice from the first call. -
Tiered On-Demand Response
Our three-tiered breakdown response system ensures that you receive the most appropriate and cost-effective support, depending on urgency and impact. -
High First-Fix Rate
Fully stocked service vehicles enable us to resolve over 85% of equipment faults during the first visit — minimising disruption and repair costs. -
Real-Time Job Tracking
Stay informed at every stage of your service request through our live tracking system, ensuring clear communication and accountability.
Supporting Equipment Performance and Compliance
QDS services the full range of dental equipment including chairs, X-ray systems, suction and compressor units, sterilisers, and handpieces — all in accordance with Australian standards such as AS3551, AS4185, and AS4187.
Our preventative maintenance programs are tailored to each practice and designed to:
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Extend equipment lifespan
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Prevent unnecessary breakdowns
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Avoid over-servicing
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Ensure ongoing compliance with infection control and electrical safety requirements
We also offer access to loan equipment (e.g. suction motors, sterilisers) to maintain clinic operations during off-site repairs.
A Commitment to First-Class Outcomes
At QDS, our core philosophy is to deliver reliable, responsive service that supports uninterrupted patient care. Our operational excellence is driven by:
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Highly trained technicians with direct manufacturer certification
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Robust internal processes based on ISO 9001 quality management principles
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Deep understanding of dental clinical environments and equipment workflows
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Proactive technical support, including over-the-phone diagnostics and fault resolution via our Dental Assist Line
Whether you’re operating a private practice or managing a network of clinics, QDS delivers dependable service, nationwide experience, and local responsiveness.
Let us help you protect your equipment investment — and ensure your patients always receive the best care.
